Technology Infrastructure Diagnostic – NCDF Capital & Commercial Solutions

Establish Current-State Risks Before Modernising the Technology Environment.

The diagnostic gives management a structured view of systems, infrastructure, data, integrations, vendors, security, resilience and operating priorities before a major technology decision.

Discovery and assessment | No predetermined solution | Further work subject to approved scope

When the Diagnostic May Be Appropriate

Systems are fragmented, duplicated, manual or difficult to scale
Recurring outages, performance or cybersecurity concerns exist
Cloud migration, major replacement or digital transformation is being considered
Sensitive financial, health, investor or customer data is processed
Vendor dependence, technical debt or recovery capability is unclear
Management needs priorities, budget direction and a phased roadmap

Diagnostic Workstreams

Workstream	Scope
Business services and applications	Critical processes, systems landscape, ownership, dependencies and service failures.
Infrastructure and cloud	Hosting, network, endpoints, scalability, monitoring and lifecycle.
Data and integration	Data ownership, quality, reporting sources, APIs, transfers and retention.
Security and privacy	Identity, access, encryption, vulnerabilities, monitoring, incidents and personal data.
Vendors and resilience	Contracts, service levels, concentration, portability, backups, recovery and continuity.
Operating model	Roles, decision rights, change, release, incident, service desk, documentation and budget.
Expenditure and roadmap	Current costs, licences, duplication, technical debt, urgent risks and phased investment.

Potential Deliverables

Executive current-state assessment
Systems, architecture and integration map
Technology risk and dependency register
Security, privacy and resilience priorities
Target-architecture principles and quick wins
Phased roadmap and indicative workstreams
Governance and operating-model recommendations

Management Decisions the Diagnostic Should Enable

Which risks require immediate remediation
Which systems should be retained, integrated, replaced or retired
Which investments belong in the next budget cycle
What governance, vendor or operating-model changes are required
Whether a separate implementation, cybersecurity or managed-service scope should proceed

Diagnostic Process

Scope: Agree the environment, objectives and depth of review.
Secure information request: Collect approved system, policy, contract and incident information.
Stakeholder and current-state review: Meet relevant teams and assess agreed technology areas.
Prioritise: Separate urgent risk remediation from longer-term modernisation.
Findings and roadmap: Present findings and agree the next decision or separate implementation sco

Establish the Current State Before Approving the Target State

Provide a summary of users, systems, hosting, vendors, material issues, data sensitivity and target timing.